Refund and Exchange Policy

REFUNDS & EXCHANGES

Thank-you for shopping with Lifestyle Imports. It is important to us that you are completely satisfied with your purchase.

If you are not 100% satisfied with your purchase, or the item you have purchased does not fit, you can return it within 14 days of receipt for either an exchange or full refund of the price paid less any shipping costs, provided your return adheres to the following conditions.

•Items must be in new and saleable condition, and all accessories intact

•Product packaging must be wrapped / protected before shipping to avoid damage. 

•Items have not been "taken for a ride” or fitted to a motorcycle

•Items are returned freight paid

•Name and reason for return are included in the parcel

If you have any concerns about your return meeting these conditions, please contact us before sending, thereby avoiding unnecessary courier costs. 

Exchange Procedure

•Include your name and reason for the return.

•Return the item to us freight paid, using your preferred shipping method. 

•If your original order qualified for freight free delivery, any additional exchanges on the same order will incur a freight charge.

Refund Policy

•Due to security measures, refunds will be processed back to the buyer’s bank account used for the original payment

•Refunds will be processed within 3 days of receipt of the returned item

Return Address

Please send your completed form and item/s to:

Lifestyle Imports Ltd.
108 Clarke & Denize Rd.
RD1
Tuakau 2696

If you require any further assistance please contact us 09 233 4184 or 027 278 7813

Cancellations

If you need to cancel your order please contact us immediately on 09 233 4184 or 027 278 7813. If your order has not been despatched we will cancel this and organise a refund or exchange.

If your order has been despatched you will need to follow the returns procedure.